A Guide to the University Communications and Marketing Records, 1930-2017 UA 0003

A Guide to the University Communications and Marketing Records, 1930-2017 UA 0003


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James Madison University Libraries Special Collections

820 Madison Drive
MSC 1706
Harrisonburg, Virginia 22807
Telephone: (540) 568-3612
library-special@jmu.edu
URL: https://www.lib.jmu.edu/special/

Emily Rheault, Grace Thomsen, Tiffany Cole

Repository
James Madison University Libraries Special Collections
Identification
UA 0003
Title
University Communications and Marketing records 1930-2017
Quantity
32.98 cubic feet, 93 boxes, 1 flat file
Creator
James Madison University. University Communications and Marketing
Creator
Hilton, Fred, 1943-2022
source
James Madison University. University Communications and Marketing
source
William, Jackameit
Language
English
Abstract
Collection documents the varied functions and activities of James Madison University's Communications and Marketing office whose main objective is to advance the university's brand. Records include press releases, correspondence, general administrative files, event information, personnel biographical files, photographs, and assorted media.

Administrative Information

Use Restrictions

Copyright for materials authored or otherwise produced as official business of James Madison University is retained by James Madison University. Copyright status for other collection materials is unknown. Transmission or reproduction of materials protected by U.S. Copyright Law (Title 17, U.S.C.) beyond that allowed by fair use requires the written permission of the copyright owners. Works not in the public domain cannot be commercially exploited without permission of the copyright owners. Responsibility for any use rests exclusively with the user.

Staff have taken special care to identify and remove sensitive materials, particularly those relating to students' academic records and personnel employment records, found within this collection. However, in rare instances, privacy protected information may be revealed during use of this collection. Researchers agree to make no notes or other recordation of privacy protected information if found within this collection, and further agree not to publish or disclose such information for any purpose.

For more information, contact the Special Collections Reference Desk (library-special@jmu.edu).

Access Restrictions

Researchers must register and agree to copyright and privacy laws before using this collection. Collection is open for research. Please contact Research Services staff before visiting the James Madison University Special Collections Library to use this collection.

Preferred Citation

[identification of item], [box #, folder #], University Communications and Marketing, 1930-2017, UA 0003, Special Collections, Carrier Library, James Madison University, Harrisonburg, VA.

Acquisition Information

Sixty-two binders of press releases were transferred by Fred Hilton of JMU Communications in September 1987. Other offices in Wilson Hall presumably contributed to the transfer though specific provenance is unclear. Two accessions of 64 scrapbooks containing newspaper clippings from local newspapers were recieved in 1988. These materials were deaccessioned in 2022 due to duplication in other sources. Beginning in 2013 through 2022, ten record transfers from Communications and Marketing were made to Special Collections.

Processing Information

The collection was minimally processed in June 2015 by Emily Rheault under the collection number PR 87-0922. Collection fully reprocessed in October 2022 under the collection number UA 0003. At this time, two boxes of duplicate press releases and photocopied newspaper clippings were deaccessioned. Approximately 64 scrapbooks comprising newspaper clippings were also deaccessioned. The contents of the newspaper clippings is duplicated in the press releases and newspaper holdings within Carrier Library. In August 2025, the collection organization and finding aid was significantly updated to reflect the incorporation of 10 previously unprocessed accessions from JMU Communications and Marketing. Prior to the incorporation of these additional records, the collection was titled Office of Public Affairs press releases.

Donor supplied folder labels and groupings of materials were retained where possible.

A group of drawings on paper and polyester transparencies documenting campus buildings and maps exhibited significant degradation due to adhesive transfer and adhesion to other materials. They were not salvageable and were not retained. Similarly impacted university logos were also discarded.

CASE awards, measuring 8.5" x 11" and mounted on foam board, were photocopied and originals discarded to conserve space.

Appraisal

Approximately 64 scrapbooks (from accessions PR 88-1015, PR 88-1027) comprising newspaper clippings were deaccessioned in December 2022. The contents of the newspaper clippings is duplicated in the press releases and newspaper holdings within Carrier Library.

To the archivist's best ability, records containing personal identifying information (PII) particularly pertaining to student records and personnel files, were removed from the collection.

Extraneous and duplicative copies of university publications as well as photocopies of published materials and website print-outs (particularly related to James Madison) were not retained. Copies of Board of Visitors minutes, duplicative of those contained in UA 0010, were not retained.

Forms and documents issued by the Library of Virginia and related to JMU's public records retention and disposal including Certificates or Records Disposal (form RM-3), Records Transfer List and Receipt (form RM-17), Records Retention and Disposition Schedules (form RM-2), and other related forms were not retained. These files primarily contained photocopies and carbon copies of the aforementioned forms.

Draft versions of Montpelier/Madison Magazine articles as well as email correspondence related to edits were not retained. The final published issues of the magazines are held by Special Collections and are considered to be the official version of record. Unless markedly compelling or otherwise significant, documents related to the design, editing, and drafting process of Montpelier/Madison Magazine were not retained. A similar appraisal approach was taken for materials related to website updates.

Episodes of "With Good Reason" (copied on CDs), which originally aired on Virginia National Public Radio stations between 2007-2010 and featuring JMU faculty or on JMU-related topics, were not retained due to duplication of originals held by Virginia Humanities and made available online at https://www.withgoodreasonradio.org/.


Administrative History

James Madison University's Communications and Marketing Department, known variously throughout the years as Public Relations Department, Department of Public Services, Media Relations, University Marketing and Branding, etc., was created in 1967, headed by Richard C. Mandeville and overseen by the executive assistant to the president. The creation of this department was part of the major reorganization of the college in 1967 and one of its main concerns was information services. The Public Relations Department became the Department of Public Services in 1972. This department was headed by Ray V. Sonner, who oversaw the Office of Public Information which was responsible for sending press releases and pictures to off-campus media outlets. In 1973, sports information and public information each became a distinct office under the Department of Public Services. In 1976, the offices of sports information and public information were combined. Throughout this time, Sonner supervised the Department of Public and Sports Information, headed by Richard Murray and Milla Sue Wisecarver. The university's official publication, first known as Montpelier and later rebranded to Madison, was first published in 1977 and is produced for alumni, parents of JMU students, faculty and staff members, and friends of the university. Since 1984, the office that directed the public relations of the university has changed names many times. Fred Hilton, who served as chief public relations officer and later as Director of the Centennial Celebration from 1972 until 2009, contributed greatly to the administrative functions of JMU's Communications and Marketing Department. As a result, Hilton is a significant contributor to the collection as a records creator. Don Egle, Hilton's successor, served as Senior Director of Communications and University Spokesperson until 2015.

Scope and Contents

Collection documents the varied functions and activities of James Madison University's Communications and Marketing office whose main objective is to advance the university's brand. Media relations, communications, public affairs, publicity, and brand strategy also fall under the department's portfolio.

Records include general and sports press releases; correspondence written by and on behalf of university administration and FOIA requests; general administrative files related to marketing and branding initiatives as well as select university publications; event information including speeches that primarily concern commencement and other large/recurring events; personnel biographical files; photographs documenting inaugurations, commencements and other events; and assorted media.

Arrangement

The collection is arranged into seven series:

Press releases, 1969-2010 Administrative files, 1954-2014 Events, 1967-2014 Personnel biographical files, 1930-2008 Correspondence, 1979-2014 Photographs, 1970-2011 Media, 1980-2017

Separated Material

Issues of What's Up, Time & Place, and JMU Extra, weekly distributions of university event calendars and event schedules, major reports, issues of university publications, and sports media guides were separated from the collection and cataloged bibliographically.


Subjects and Indexing Terms


Significant Persons Associated With the Collection

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Container List

1
Press releases
1969-2010
Scope and Contents

The series consists of press releases created by the Office of Public Affairs (later Media Relations) and the Office of Sports Information. The press releases announce university and student related news and primarily concern major initiatives, construction projects, changes to the curriculum, budget and financials, events, and athletics.

The press releases are divided into General Press Releases and Sports Press Releases. General press releases include notices of events, changes to academic programs, construction projects, school statistics, budget and policy updates, and individual student achievements.

Sports press releases contain athletics related press releases for Madison College/James Madison University. These press releases contain notices and results of sports matches, individual student statistics and accomplishments, and season statistics.

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2
Administrative files
1954-2014
Scope and Contents

This series documents the wide-ranging administrative functions of the university's communications, marketing, and branding departments. Materials relate to major initiatives including Madison Century, the university's centennial anniversary (including historical information to support this initiative), Greater Madison, Montpelier/Madison Magazine and its redesign, academic restructuring during the 1990s, crisis communication, and more. In addition to JMU marketing campaigns, records also document messaging and response strategies to situations and events involving to the JMU community.

Materials also concern JMU's involvement in marketing and communications professional organizations including the Council for Advancement and Support of Education (CASE), the Public Relations Council of the Shenandoah Valley, and others.

The records also include numerous proposals from communications consulting services; branding, logos, and drawings of campus buildings used for marketing purposes; various survey results; school rankings; and general facts and figures.

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3
Events
1967-2014
Scope and Contents

The series documents the varied events and programming hosted by James Madison University as well as events attended by university staff for the purpose of delivering an address or speech. Materials include speeches, programs, agendas, logistical information, planning documents, and select press releases. Major events include commencement, Founders Day/James Madison Day, and building dedications.

While many of the speeches were delivered by President Ronald Carrier (and at least prepared in part by Fred Hilton), other speakers are included.

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4
Personnel biographical files
1930-2008
Appraisal

Student Board of Visitors member biographical files containing personal identifiying information (PII) and reference letters were not retained in compliance with FERPA.

Processing Information

The first A-Z group of biographical files were removed from binders labeled "Former faculty/staff." The second, and larger, group of A-Z biographical files were removed from binders labeled "Current faculty/staff." Files are arranged alphabetically according to last name (same as the order in which they were originally compiled by the creator).

Scope and Contents

The bulk of this series contains faculty, staff, coach, and administrator CVs, resumes, and biographical forms collected by the university's public information office. Folder date ranges for these materials are based approximately on the hire date that is documented on the biographical form or attached CV. This is due to the prevalence of undated forms and CVs as well as edits made to forms after they were initially completed.

A portion of the series also includes files with biographical information on Board of Visitors members.

Individuals' photographs and headshots may be included in folders and/or attached to CVs.

Arrangement

Arranged by record type and alphabetically.

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5
Correspondence
1979-2014
Scope and Contents

The bulk of the series comprises correspondence and memoranda written by Fred Hilton, who held the position of director of media relations, on behalf of President Ronald Carrier and other university administrators; Freedom of Information Act (FOIA) requests and responses; and Montpelier/Madison Magazine correspondence.

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6
Photographs
1970-2011
Processing Information

Photographs in bound albums compiled by Chappell Graduation Images and presented to JMU were removed and foldered to conserve space.

Scope and Contents

Photographs and negatives document major university events including graduation ceremonies (taken by JMU as well as Chappell Graduation Images), inauguration of President Linwood Rose, Founders Day/James Madison Day, donor events, and building construction and groundbreakings. Photographs of faculty, staff, administrators, and Board of Visitors members are also represented. The series also includes photographs created and used for marketing and branding purposes.

The contents of the folders labeled "Historic photographs" may be duplicates of those housed in UA 0051.

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7
Media
1980-2017
Access Restrictions

Original media formats are restricted from access. Reformatted access copies may be available, or media reformatting may be available upon request. Contact research services staff at library-special@jmu.edu for additional information.

Scope and Contents

Contains unreformatted media of various types (audiovisual and images) that document graduations, JMU-related television programs, interviews with alumni and faculty, and other university events and programs.

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